What to do when you can't access FunRetro boards

What happens sometimes is that the internal network is blocking the technology we use (web sockets) and that's why the boards may not display.

In some cases, the application may have troubles establishing the connection with our server due to network issues on your side. Please note that our app requires WebSocket connections.

To test if your network connection supports Websockets, please run the test on this website.

I also suggest trying a couple of things:

  1. Try to use another network (not the corporate network). You can try to open it in your home, another internet network from your work, your cellphone, internet from a coffee shop nearby, etc.
  2. Ask for your internal network team to see if web sockets are being blocked by an internal firewall. One thing that can help is to ask for this domain to be whitelisted: https://funretro-pro.firebaseio.com.
  3. You can wait sometime, most of the times this happens people are able to see the boards after a while. I believe the internal network unblocks websockets after sometime.
  4. Another thing to try is to clear your browser cache and cookies and login again on FunRetro.
  5. You can try other browsers to see if it changes anything.
What to do when you can't access FunRetro boards
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